TrainingDojo

Privacy Policy

Last updated: November 2024

At TrainingDojo, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our service.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Password (encrypted and never stored in plain text)

TrainingPeaks Integration

To enable TrainingPeaks imports, we temporarily process:

  • TrainingPeaks Bearer Token (stored only in your browser's local storage)
  • TrainingPeaks Athlete ID

Important: Your TrainingPeaks credentials are never sent to our servers. They remain in your browser and are only used for direct API calls to TrainingPeaks.

Training Plan Data

We store:

  • AI conversation history (for Pro users)
  • Generated training plans (associated with your account)
  • CSV files you upload (temporarily, for processing only)

Usage and Analytics

We collect anonymous analytics to improve our service:

  • Page views and feature usage
  • Error logs and diagnostic data
  • Browser type and device information

How We Use Your Information

We use the information we collect to:

Provide and maintain our services (account management, AI generation, TrainingPeaks imports)
Process payments and manage subscriptions
Send important service updates and notifications
Improve our AI models and user experience
Provide customer support
Detect and prevent fraud or abuse

How We Share Your Information

We do not sell your personal information. We may share your information only in these limited circumstances:

Third-Party Services

We use trusted third-party services to operate our platform:

  • • Stripe (payment processing) - Privacy Policy
  • • AI providers (for plan generation)
  • • Cloud hosting providers (data storage and processing)

Legal Requirements

We may disclose information if required by law, court order, or government request.

Business Transfers

If TrainingDojo is involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Data Security

We implement industry-standard security measures to protect your data:

  • All data transmitted over HTTPS/TLS encryption
  • Passwords are hashed and salted using bcrypt
  • TrainingPeaks credentials stored only in browser local storage (never on our servers)
  • Regular security audits and updates
  • Restricted access to personal data (only authorized personnel)

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for different periods based on type:

  • Account data: Retained while your account is active and for a reasonable period after deletion for legal compliance
  • Conversation history: Retained for Pro users until account deletion or upon request
  • CSV uploads: Processed immediately and not permanently stored
  • Payment records: Retained as required by law and for accounting purposes

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

Request a copy of your personal data in a structured, machine-readable format

Correction

Update or correct inaccurate information through your account settings

Deletion

Request deletion of your account and associated data (subject to legal retention requirements)

Opt-Out

Unsubscribe from marketing emails via the link in each email

To exercise these rights, please contact us through our support channels.

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze site usage and performance

You can control cookies through your browser settings, but disabling cookies may affect functionality.

Children's Privacy

TrainingDojo is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Users

TrainingDojo is operated from the United States. If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

By using our service, you consent to the transfer of your information to the United States and agree that such transfer will be governed by this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy with a new "Last updated" date
  • Sending an email notification to your registered email address
  • Displaying a prominent notice in the application

Your continued use of TrainingDojo after changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: support@trainingdojo.com